Terms of service

The terms “we,” “us,” and “our” refer to Rivet Lozano Outlet, operated by Rivet Real Estate SA (hereinafter “Rivet Lozano”).

Rivet Lozano Outlet operates this online store and website, including all related information, content, functionality, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”).

The store is powered by Shopify, which enables us to deliver the Services.

These General Terms of Service (the “Terms of Service” or “Terms”), together with any referenced policies (such as our [Privacy Policy] and [Refund Policy]), set forth your rights and obligations when using our Services.

By accessing, browsing, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or country of residence and that you consent to allow any of your minor dependents to use the Services on devices you own or manage.

To use the Services, including browsing or purchasing, you may be asked to provide certain information such as your name, email address, billing and shipping details, and payment information. You represent and warrant that all information provided is accurate, current, and complete, and that you have the legal right to provide it.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign, or otherwise permit use of your account by any third party.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately describe and display our products online. However, product colors, textures, or finishes may vary depending on your device and screen settings.

We do not guarantee that products will fully meet your expectations or perfectly match their descriptions. All product descriptions and prices are subject to change at any time without prior notice. We reserve the right to discontinue products at our sole discretion and to limit sales of any product to specific persons, regions, or jurisdictions.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Rivet Lozano Outlet reserves the right to accept or decline your order at its sole discretion. An order is deemed accepted only once payment has been processed and you have received confirmation from us.

Please review your order carefully before submission, as cancellation requests may not be possible after acceptance. If we decline, modify, or cancel an order, you will be notified by email, phone, or mail.

All purchases are subject to our [Refund Policy].

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 – PRICE AND BILLING

Prices, promotions, and discounts are subject to change without notice. The price charged will be the price in effect at the time the order is placed and as confirmed in your order confirmation.

Unless otherwise stated, prices shown do not include taxes, shipping, handling, customs, or import duties. Prices online may differ from those in our physical locations.

You agree to provide accurate payment details and promptly update them as necessary to ensure successful transactions.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times provided are estimates only and are not guaranteed.

Title and risk of loss pass to you upon transfer of the products to the carrier. Rivet Lozano Outlet is not liable for delivery delays once items have been handed to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content available on the Services (including text, images, videos, logos, trademarks, and designs) is the exclusive property of Rivet Lozano Outlet or its licensors. Any reproduction, distribution, or unauthorized use is strictly prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. We do not monitor or control such tools and disclaim all liability arising from their use. Use is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or security of such sites, nor for any transactions you undertake with them.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Rivet Lozano Outlet is powered by Shopify. Transactions are made directly with Rivet Lozano Outlet. Shopify is not responsible for the products or transactions.

SECTION 10 – PRIVACY POLICY

Your personal data is processed in accordance with our [Privacy Policy] and Shopify’s privacy practices.

SECTION 11 – FEEDBACK

Any feedback or suggestions submitted to us may be used freely by Rivet Lozano Outlet without obligation of confidentiality, attribution, or compensation.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions, and to modify or cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You agree not to misuse the Services, engage in fraudulent activity, or infringe the rights of others.

SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services at any time, without notice, if you violate these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services are provided “as is” and “as available”, without warranties of any kind, express or implied.

SECTION 16 – LIMITATION OF LIABILITY

Rivet Lozano Outlet shall not be liable for indirect, incidental, or consequential damages arising from the use of the Services.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Rivet Lozano Outlet, its affiliates, and partners from any claim resulting from your violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision is deemed invalid, the remaining provisions will continue in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure by Rivet Lozano Outlet to enforce any provision shall not constitute a waiver. These Terms, together with referenced policies, represent the entire agreement between you and Rivet Lozano Outlet.